Turning Feedback into Knowledge

Consolidate all feedback into your MIGO Feedback Hub and unlock immediate value with AI-powered, actionable insights!
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Core Features

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Competition Insights

Conduct a comprehensive analysis of public feedback, encompassing both text and images, to gain insights into how your services are perceived in comparison to your relevant competitors.
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Feedback Insights

Run feedback analysis by seamlessly integrating your CRM and CX/Feedback data. Alternatively, you can swiftly gain valuable insights by uploading your own survey data immediate results.
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Text&Image Explorer

Effortlessly explore sentiments and topics. Our AI models identify topics, drivers, and trends in your feedback, including images, to give you deep insights into what matters most to your customers or employees.
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Topic Modelling

Uncover the most relevant topics in your feedback data. Create your own topic library or leverage AI-generated topics. Group topics together to get a holistic view of your audiences' feedback.
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askMIGO

askMIGO lets you ask any question to explore your feedback. Not sure what to ask? Check out our predefined questions or trending questions in your internal community.
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Reporting & Data API

Powerful reporting and data integration. Create, save, and share reports with ease. As an add-on, access the MIGO API to integrate data into your data warehouse.
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Key Features of Our Product

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Competition Insights

Conduct a thorough analysis of public feedback, such as Google Reviews, and make insightful comparisons with your competitors!
  • Analyze relative strengths and weaknesses versus the competition
  • Understand key topics and sentiments
  • Rank your brand versus local competitors
  • and many more...
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Feedback Insights

Seamlessly integrate your CRM and CX/Feedback data, or quickly gain insights by uploading your own survey data and using AI for instant results.

  • Analyze different question types (NPS, ratings, and more) with ease
  • Analyze open-ended text answers to understand drivers and trends
  • Benchmark feedback from multiple sources and metrics over time
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Text & Image Analytics

Effortlessly explore sentiments and topics with AI.

  • Explore sentiments and topics with our discovery and trending modules
  • Understand drivers of customer or employee satisfaction
  • Get inspired by AI-generated topics
  • Explore multimodal feedback: text and images
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Topic Modelling

Uncover, create, and manage topics for different audiences. With full control over topic assignment, you can:
  • Create your own topics from scratch.
  • Use our AI-powered topic suggestions.
  • Duplicate or combine existing topics.
  • Create unlimited topic groups to cater to different audiences.
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askMIGO

Large language models like GPT, PaLM2 (Google), and open source models have unlocked amazing possibilities.

Ask any question to explore your customer feedback, or choose one of our predefined questions to get AI-powered, human-like interpretations.

LLMs
6
Free Questions
5K
Suppported Languages
27
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Reporting Center and Data API

Export your data to Excel or save and share reports for regular reviews with ease. Use one of our pre-defined best practice reports or create a new one with our drag-and-drop report builder.

Connect your existing management dashboard in Tableau, Qlik, Power BI, or MicroStrategy to our powerful data API to source the most relevant data, including topics and sentiments.

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Excited to try? Book a demo!

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Turning Feedback into Knowledge
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